Rebooking

Follow these steps to rebook, which creates a new booking using the details and services of the selected booking but requires you to select the pets and runs of the new booking.

From the Boarding Calendar form:

1. Open the Boarding Calendar form if it is not already open.
2. Click on the required day in the month view window to view bookings on that day.
3. Click on the booking in the calendar grid then click the Rebook button on the Calendar ribbon OR right-click and choose Rebook from the menu.
4. The booking will be duplicated and the Board Booking form will appear for the new booking – select the pet(s) and run, make any other changes required then click OK to save, or Cancel to delete the new booking.

From the Customer or Pet flyout:

1. Locate the customer/pet in the Customer/Pet List or search for the customer/pet. Once found, double click or hit the ENTER key to open the customer or pet flyout. Click the Bookings tab.
2. Select the booking to rebook in the grid.
3. Click Actions – Rebook to duplicate the booking and the Board Booking form will open – select the pet(s) and run, make any other changes required then click OK to save, or Cancel to delete the new booking
4. If you clicked OK and have configured PetLinx to send confirmations (see Messaging Center), a confirmation of the booking will be sent to the customer at this point.