Adding a discount or surcharge

Boarding Rate Discounts/Surcharges are used to automatically calculate the rate that should apply for a booking, based on a number of factors that may apply to the standard rate. These factors are the number of pets in a booking, the date range that the booking covers (referred to as the “season”), and the length of the booking.

Follow these steps to add a discount/surcharge:

1. Open the Boarding Rates form if it is not already open.
2. Click the New button in the PetLinx ribbon.
3. In the “Discounts and Surcharges” section, choose the discount/surcharge type as required:
   • Booking Length: this is based on the length (number of chargeable days) of the booking. You need to define the range of days to include (tick “No upper limit” to cover any booking above a certain number of days), and can choose whether the variation applies to only the days within the day range, or all days of the booking. Tick “Apply variation to only the first…pet(s) in the booking” and select the appropriate number to restrict the variation to the first “x” number of pets sharing a booking.
   • Additional Pets in Booking: this applies to bookings containing more than one pet from the same owner. Choose the number of the pet within the booking (i.e. the 2nd pet will be the second pet selected in the booking) that the discount will be applied to. Tick “And all pets above this number” if the discount you enter will apply to all subsequent pets in the booking as well, e.g. if the discount is being defined for the 2nd pet and this field is ticked, it will also apply to the 3rd, 4th, 5th, etc. pet in a booking.
   • Season: this handles bookings that cover a number of defined date ranges such as holidays for which you want to increase the rate. You can edit the list of seasons and the date ranges they apply to by clicking the “Edit Seasons” button, which opens the Data Lists form.
4. For each pet size or run type shown in the grid, you can choose to increase or decrease the standard rate. Enter the amount of the increase/decrease and whether it is a monetary value or a percentage. The new rate that will be applied is shown in the “New Rate” column.
5. When finished, save the record.

Note: If you tick the “Is Inactive” field, the rate discount/surcharge will not be applied to new bookings anymore.