Knowledge Base - PetLinx

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About PetLinx
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CONTACT US

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Pricing
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United States

Features
Pricing
Resources
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About PetLinx
Remote Support
Blog
Contact Us
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Menu

Features
Pricing
Resources
Support
About PetLinx
Remote Support
Blog
Contact Us
Buy Now
Try Free

Knowledge Base

PetLinx Desktop

Backing up the database
Restoring the database
Setting up the Desktop Network Edition
The AutoBackup feature
Transferring to a new Computer

PetLinx Cloud

Switching to PetLinx Cloud from Desktop

PetLinx Mobile App

About the PetLinx Mobile App
Setting up the Mobile App

Email and SMS

Setting up the SMS (Text) Service
Using the Template Editors

Customers

Adding a new customer
Deleting a customer
Editing a customer
Searching for a customer
Viewing customers with outstanding balances

Pets

Adding a new pet
Changing a pet's owner
Deleting a pet
Editing a pet
Searching for a pet

Transactions

Adding a new invoice
Adding a new payment
Deleting a transaction
Editing a transaction
Processing Payments with Global Payments
Refunding a payment
Refunding an invoice
Using Quotes

Boarding Module

Boarding Bookings
Boarding Calendar
- Marking a day as closed
- Uncompleted Bookings
Boarding Rates
- Adding a discount or surcharge
- Defining the standard rates
Runs
- Adding runs
- Defining run types

Grooming Module

Groom Styles
Grooming Bookings
Grooming Calendar

Daycare Module

Daycare Bookings
Daycare Calendar
- Marking a day as a holiday
- Uncompleted Bookings
Daycare Groups
Daycare Rates
- Adding a discount
- Defining the standard rates
Prepaid Credits

Reporting Center

Extract and Mailout
Printing Reports and Charts
Quickbooks Export
Reports Setup
Using the Report Designer

Messaging Center

Using the Messaging Center

Online Portal (BookMy.Pet)

Setting up the Online Portal (BookMy.Pet)

System Options

Backup and Archive
Boarding
Business Details
Daycare
Email and SMS
Form Settings
General Options
Grooming
Invoicing
Printers and Cash Drawer
Security
Tax

Services

Adding a new service
Deleting a service
Editing a service

Products

Adding a new product
Deleting a product
Editing a product
Searching for a product

Employees

Adding a new employee
Deleting an employee
Editing an employee
Searching for an employee

Data Lists

Adding a new data list entry
Deleting a data list entry
Editing a data list entry

Contacts

Adding a new contact
Deleting a contact
Editing a contact
Searching for a contact

POS Hardware

Using a Barcode Scanner
Using a Cash Drawer
Using a Receipt Printer

Contact

Information: info@petlinx.com

Sales: sales@petlinx.com

Support: support@petlinx.com

USA / Canada: 213 814 2709

UK / Europe: +44 20 8144 9142

Australia: 03 9028 2709

New Zealand: 09 889 2780

PetLinx

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