Adding a new service

Follow these steps to add a new service:

1. Open the Services form if it is not already open.
2. Select the service type required in the “Type” drop-down.
3. Click the New button in the PetLinx ribbon.
4. Enter all required information.
   • Enter the rate that will normally apply, this can be changed when the service is applied to a booking. Select if the rate applies for each pet in the booking, or once per booking.
   • If you have defined tax to be used in PetLinx, then tick if the tax should be applied for this service.
   • If integrating with an external financial system, enter the Sales Account code this service will be linked to in your financial system.
   • Grooming services have a number of other fields. You can choose the duration of the session, and whether the duration is multiplied by the number of pets in a booking having the service. A custom commission rate can be entered for the service, and the service can be paired with another to be added automatically when the service is used in a booking.
   • For daycare session types, you can also choose the duration of the session and the size that bookings with this session type are shown in the calendar. Click the “?” button next to the “Display Size in Calendar” field for information on the options available. “Credits Used” specifies the amount of credits deducted from a customer’s prepaid credit tally when they have a daycare booking of this session type.
5. Click the Save button in the PetLinx ribbon.