Follow these steps to change the status of a grooming booking: From the Grooming Calendar form: Open the Grooming Calendar form if it is not already open. Click on the required day in the month view window to view bookings on that day. Click on the booking in the calendar grid. Click the Status drop-down… Continue reading Changing a booking’s status
From the Grooming Calendar form: Open the Grooming Calendar form if it is not already open. Click on the required day in the month view to view bookings already booked on that day. Click on a timeslot relevant to the required booking start time and groomer. Click on the New button in the Calendar… Continue reading Adding a new booking
In the Pet flyout: Locate the pet in the Customer/Pet List (you may need to click the small arrow to the left of a customer to view their pets) or search for the pet. Once found, double click or hit the ENTER key to open the pet flyout. Click the Groom Styles tab. Click the… Continue reading Editing a groom style
Follow these steps to delete a groom style: Locate the pet in the Customer/Pet List (you may need to click the small arrow to the left of a customer to view their pets) or search for the pet. Once found, double click or hit the ENTER key to open the pet flyout. Click the… Continue reading Deleting a groom style
In the Pet flyout: Locate the pet in the Customer/Pet List (you may need to click the small arrow to the left of a customer to view their pets) or search for the pet. Once found, double click or hit the ENTER key to open the pet flyout. Click the Groom Styles tab. Click New… Continue reading Adding a new groom style
Please note processing payments through PetLinx with Global Payments is only available in the USA and Canada. PetLinx offers you the ability to use a fully PCI-DSS compliant solution to process your customer’s payments, in conjunction with our partners at Global Payments. To apply for a merchant account with Global Payments or find out… Continue reading Processing Payments with Global Payments
Follow these steps to edit a transaction: To edit the invoice linked to an existing booking in a Calendar: Right click the booking and choose the Invoice -> View/Edit menu option, OR click the booking and click the Invoice -> View/Edit ribbon option. The Transaction form will be opened. Make any changes you require… Continue reading Editing a transaction
Follow these steps to delete a transaction – please note that you are only able to delete invoices that have not been set to completed: Locate the customer in the Customer/Pet List or search for the customer. Once found, double click or hit the ENTER key to open the customer flyout. Click the Transactions tab.… Continue reading Deleting a transaction
In PetLinx, quotes can be thought of as an “unconfirmed” invoice – they enable you to prepare all the appointments/bookings that will be invoiced to the customer, but still provide the flexibility to change any aspect of the appointments/bookings, including the charge. Quotes can be printed in order for you to provide the customer with… Continue reading Using Quotes
In the Menu: Locate the customer in the Customer/Pet List or search for the customer. Once found, click the New Transaction button to load the Transaction form. Set the “Type” drop-down to “Payment”, and complete the entry of the payment as described in the next section. Save the payment when finished. In the Customer flyout:… Continue reading Adding a new payment
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