Archives: Knowledge Base

This tab contains settings for implementing tax in PetLinx bookings, product sales and invoices. “Tax Number” is your business’ tax number, and appears on your invoices (although you can hide this in the System Options Invoicing tab). Depending on your country this may be labelled as something else, i.e. ABN in Australia, GST Number in… Continue reading Tax

The Security tab is only available when using the Cloud or Desktop Network edition of PetLinx. It enables or disables various capabilities of PetLinx users who are in the “General User” security group (as specified in the Employees form).

This tab allows you to choose the paper size and printer to use for printing reports and invoices, and also enables a cash drawer to be setup. For users of the Desktop Network or Cloud editions, please note that the changes that you make in this screen will only affect your logon. The “Reports and… Continue reading Printers and Cash Drawer

This tab contains settings used when creating, printing, and emailing invoices and payments. “Next Invoice/Payment #” displays the next number which will be allocated when an invoice or payment is created, this can be changed if required. “Show Tip Field” if unticked will hide the Tip field from being shown on the Invoice tab and… Continue reading Invoicing

This tab is only available if you use the Grooming module. The “Open On” and “Opening” and “Closing” times control how the Grooming Calendar is setup. Days that are non-working will be indicated in red in the calendar Month View and will not be visible when using the “Work Week” view. Times before and after… Continue reading Grooming

This tab contains settings that affect all areas of PetLinx. “Database Language” enables PetLinx to be changed to operate in a different language. If the language is changed from English, the “Refresh Database” button should be clicked as this will then go through the PetLinx database and convert all text (including data lists) to the… Continue reading General Options

This tab contains settings relating to the forms used in PetLinx. For users of the Desktop Network or Cloud edition, please note that the changes that you make in this screen will only affect your logon. The “Confirmations” section allows you to choose whether to be prompted when doing certain tasks within PetLinx. “Field Colors”… Continue reading Form Settings

If you wish to send messages by emails and/or text messages from within PetLinx, then this section must be completed. Email: Email is sent via your existing email provider. The “Email Display Name” should be your name as you want it to appear to the recipients of your email, and “Email Address” of course is… Continue reading Email and SMS

This tab is only available if you use the Daycare module. The days your business is open can be ticked or unticked, which then control how the Daycare Calendar is setup. Days that are non-working will be indicated in red in the calendar Month View and will not be visible when using the “Work Week”… Continue reading Daycare

This tab is only available if you use the Boarding module. “Name of Pet Enclosure” allows you to change the word PetLinx uses to refer to the pet enclosures in use at your boarding facility. By default this is set to “Run” but this can be changed to whatever suits your business, i.e. “Unit”, “Pen”,… Continue reading Boarding