Adding a new employee

Follow these steps to add a new employee: Open the Employees form if it is not already open. Click the New button in the PetLinx ribbon. Enter all information as required. In the Commission section, if the employee will be earning commission from service sales (Grooming module only) then enter the commission percentage in the… Continue reading Adding a new employee

Searching for a product

Follow these steps to search for a product: Open the Products form if it is not already open. If applicable, select the category you want to search using the Category drop-down. Click the Find button in the PetLinx ribbon. Enter the criteria you wish to search for (e.g to search for all products with a… Continue reading Searching for a product

Editing a product

Follow these steps to edit a product: Open the Products form if it is not already open. If the product that you want to edit is not displayed in the list on the left hand side of the form, then search for the product. Once you have the product displayed in the list, click on… Continue reading Editing a product

Deleting a product

Follow these steps to delete a product – please note that you are only able to delete products that have not been included in any customer invoices: Open the Products form if it is not already open. In the list on the left hand side of the form, click on the product you wish to… Continue reading Deleting a product

Adding a new product

Follow these steps to add a new product: Open the Products form if it is not already open. Click the New button in the PetLinx ribbon. Enter all required information. Enter the description of the product, choose or add a category, and enter the cost and retail price that will normally apply. The price can… Continue reading Adding a new product

Editing a service

Follow these steps to edit a service: Open the Services form if it is not already open. Select the service type required in the “Type” drop-down. If the service that you want to edit is not displayed in the list on the left hand side of the form, then search for the service. Once you… Continue reading Editing a service

Deleting a service

Follow these steps to delete a service – please note that you are only able to delete services that have not been added to any appointments or bookings: Open the Services form if it is not already open. Select the service type required in the “Type” data list. In the list on the left hand… Continue reading Deleting a service

Adding a new service

Follow these steps to add a new service: Open the Services form if it is not already open. Select the service type required in the “Type” drop-down. Click the New button in the PetLinx ribbon. Enter all required information. Enter the rate that will normally apply, this can be changed when the service is applied… Continue reading Adding a new service

Setting up the Mobile App

https://www.youtube.com/watch?v=nue_3MJOPAM The PetLinx Mobile App enables you to manage your customers, pets, and bookings all from your Android or iOS device.  Your data is synced between PetLinx Desktop/Cloud and the app, so any updates made in either PetLinx Desktop/Cloud or the app will be updated in the other system.     To install the app, open the app store… Continue reading Setting up the Mobile App

Setting up the Online Portal (BookMy.Pet)

The Online Portal at BookMy.Pet provides your customers with a mobile friendly website where they can maintain their details and pet details, and request new bookings with your business. The PetLinx database is synced with the Online Portal so any updates made in either PetLinx or by the customer in the Online Portal will be… Continue reading Setting up the Online Portal (BookMy.Pet)