Plans & Pricing

Prices are listed in $CAD

Paid Monthly

Annually

 Save over 10%! 

Desktop

$52

per month

Cloud Standard

$78

per month

Cloud Multi-Location

$118

per month

Desktop

$47

per month (when paid annually)

Cloud Standard

$70

per month (when paid annually)

Cloud Multi-Location

$106

per month (when paid annually)

Optional add-ons

PetLinx Mobile App

Check your schedule and take new bookings wherever you are, even when you don’t have cellphone coverage! The mobile app for iOS and Android devices synchronizes with the main PetLinx program so you’ll always have an up-to-date view of your business at your fingertips. The app is included free with your subscription, and can be used on an unlimited number of devices.

FREE!

BookMy.Pet Online Customer Portal

Book-My-Pet
Let your customers do your work for you! BookMy.Pet is a simple to use, mobile friendly website enabling your customers to enter details of their pets and their own contact information, and make new booking requests. BookMy.Pet reflects your current schedule to the customer so you’ll be able to fill those gaps, yet prevent being overbooked.
$263

Annually or 

$26

Monthly

Payment Processing with TSYS

For our USA customers, integrate PetLinx with a merchant account from TSYS (formerly Cayan) to simplify payment processing. Our fully PCI compliant solution gives you a choice of using the TSYS online payment gateway or the industry leading Genius platform that supports the latest EMV and NFC technology.

Contact us for more information

SMS Messages

Reduce no-shows and speed up your customer engagement by sending out personalized text messages.  Send confirmations when bookings are created, and schedule reminders to be sent a few days before the booking.  You can even have PetLinx message pets on their birthday!  SMS credits are prepaid so you only pay for what you need, at very competitive rates.

Under 3 cents/credit

Database Conversion

We can convert most existing databases or spreadsheets into the PetLinx database format. The standard service we provide includes converting your customers, pets, vets and pet vaccinations only. Converting other data such as bookings or invoices will incur an additional charge.

*** Current special: we’ll bring your data across to PetLinx for FREE!  Conditions apply, please contact us for more information.

FREE! (conditions apply)

FAQs

For PetLinx Desktop, you can start using it straight away if you already have the demo installed. Upon processing of your order we will supply you with a serial number that will enable you to use the full version of PetLinx Desktop immediately.

 

For PetLinx Cloud, an account needs to first be created for your use by one of our staff members. Once this has been completed, we will email you details on how to connect into your account.

If you have a Windows PC (or a Mac running Windows emulation software) and want to have your data stored locally on it, choose the Desktop edition which is licensed for use by one person at a time and installed on one computer.

 

If you have multiple Windows PCs on an internal local network and you wish to all share the same database, then choose the Desktop edition with additional licenses (known as the Desktop Network edition. Order as many additional licences as you need, for example if you will have four computers using PetLinx, order the Desktop edition plus three additional licences. The database will be stored on one of the computers on your network, which should ideally be the most powerful computer. Please consult with a computer network specialist regarding setting up a computer network if you don’t already have one.

 

If you would rather not have to maintain the system yourself on your own computers, want to access PetLinx from any computer you’re on, or want to use PetLinx on non-Windows computers or devices (e.g. Mac) and have a fast internet connection, then the Cloud Standard edition is for you. The Cloud Standard edition is hosted on our servers and is accessed over the internet. We take responsibility for making the system available, installing the latest updates, and backing up your database.

 

If your business has two or more locations/business entities and you want to share the same customer and pet base between all locations, then choose the Cloud Multi-Location edition. This edition enables location specific employees, bookings, and invoicing, while also providing administrator access to enable selected users to modify, view, and report on data for any location.

No, we don’t like contracts and we’re sure you don’t either (who reads them anyway?). You’re free to cancel your subscription at any time.

If we are unable to process a monthly or annual payment due to an issue with your credit card, a message alerting you to this will be displayed (if using PetLinx Cloud), and we will also get in touch by email with regards to this. If we are still unable to debit your payment after one week, Petlinx will not open and will remain locked until all outstanding payments have been successfully debited.

We do not offer refunds on PetLinx after an order has been processed. This is why we offer a trial to all prospective customers, so you can “try before you buy”.

We do not physically send you anything when you purchase PetLinx as it is an electronically delivered product; the program, tutorials, and help file are all included with the software or on our website. The latest version of PetLinx Desktop and all historical versions are, and always will be, available to download from our website.

When you order PetLinx we guarantee to keep your charge at the price you ordered for at least 12 months. After the 12 months are up your charge may increase or decrease in line with a change in our associated costs, however notice will be given before any changes are made.