Pet grooming, boarding kennel and cattery, and dog daycare software.

Simple to use, clearly laid out and user-friendly.
Packed with features and benefits!

Software for pet care professionals, made and supported down under.

PetLinx is the software with choices:

Choose between Desktop or Cloud software

FREE iOS/Android
companion app

Pay a monthly
subscription, or
annually and save 10%+

Select from grooming,
boarding, or daycare
business modules, or a
combination

Fully configurable to match how your business
operates

Unlimited help and
support by email, chat, or phone

Dog Grooming Software

Quickly create bookings with multiple services, and auto-create future bookings based on customer visit recurrence periods.

Record detailed notes on pet groom styles and lengths for easy recall.

Send reminders by SMS or email, as well as “grooming completed” messages.

Boarding Kennel Software

Complex pricing structure? No problem, PetLinx handles it all. Charge by run type or pet size, and vary by number of pets, season, or booking length.

Split bookings over multiple runs to maximize capacity.

Record precise details of feeding and medications, and create daily work schedules from these.

Dog Daycare Software

Easy management of daycare bookings grouped together in the way you want, with weekly recurrence options.

Simplify customer payments with prepaid credit packages, with credits deducted on each visit.

Prompt your customers to top up their prepaid credits with in-program alerts and reminder messages.

FREE TRIAL AVAILABLE

Try PetLinx at your own pace, or let us give you a guided tour.

Have some questions first? Reach out and we’ll be happy to help.

What Do Our Customers Think?

Cyndy W.

2021-12-05

Daily Life Been using this software for years. Its growing with our business. ☺Its easy to use, and fits into our business model. Without this software we would be back to a manual card system. The reports and daily lists are really great and help us to run our business smoothly. Integration with our accounts package is a definite plus. ☹Customising reports especially for cross table information is difficult to do

Melissa M.

2021-06-14

Great software and fantastic support! We have used this software for a few years now. I love how the developers continue to make it better. ☺The new update in 7 that sends boarding reminders with our cancellation policy attached. This will help cut down on no shows. ☹A way to input daily reminders for staff that will alert at a certain time

Megan L.

2021-05-01

Use friendly and customizable ☺I have a new boarding and grooming business and was looking for an easy to use software to keep client and pet records organized, create and modify bookings, send reminders to clients, and allow clients to request reservations. Petlinx has it all! I started with the built in tutorials which were very easy to follow along with for initial setup and getting to know the modules. Petlinx perfectly strikes the balance between being user friendly and customizable. It's very easy to access and update client information, as well as to customize lists and options. Employee setup is easy to use as well. Petlinx connects to Quickbooks. The online registration for clients to request services is user friendly and very easy for clients. Customer service/tech support is amazing. Any questions I had were usually answered via email usually within a few hours, and sometimes within minutes. The learning curve was minimal but it does take some time to get it fully set up and practice to become fluent in the program. I'm glad I had time to familiarize myself with it, customize all the data lists and options, create all my custom emails, and test it all before needing it. ☹Connecting my work email to send email confirmations and reminders to clients was not a tech skill I have done before and I needed quite a bit of help to find the settings in my email to allow Petlinx to connect. Thankfully there is a tutorial on the way!

Ashley H.

2021-03-04

PetLinx Review. Overall I thought the customer service has been great. We haven't been able to really use Petlinx to its full potential yet but when we finally switch over I am confident it will meet our needs. ☺It is customizable to your needs and the customer service has been very helpful. ☹Took a little time to get used to. We're still working on how to set up diet sheets like we'd like them.

Dawn B.

2021-01-07

Great software Great software. Great customer service. They are always working on improvements which is great. ☺Easy to use. Really like the reports for accounting purposes. ☹They have an app that they are working on. Right now I have crashing problems.

Ronnie I.

2021-01-04

grooming software I could not run my groomig business with out it ☺keeps me on track, easy to use and reaccuring entries is the best thing ever ☹reaccuring entries, keeping track of clients accounts and payments

Cindy L.

2020-11-30

Pet Linx is a pleasure to work with I gave my computer students the assignment to look at software vendors to find a package for my daughter's dog grooming business. [SENSITIVE CONTENT HIDDEN] at PetLinx is very supportive of the project and I'm hoping that we'll be able to repay PetLinx with great promotional material. PetLinx supports their community ☺Friendly and supportive service provided by PetLinx ☹positive experience working with PetLynx

Richard T.

2020-11-01

Petlinx user Over all would recommend as it does the job ☺Reporting is good, able to keep track of who owes money. Ease of use ☹Little on the expensive side - along with the subscription each year it comes at a cost. Purchased the network edition but now it won't communicate with the database and don't want to uninstall in case the backup doesn't work.

FAQs

What type of computer or device do I need to use PetLinx?

For our Cloud editions, we recommend the use of a Windows computer/tablet, Mac, or Android/iOS tablet. You will also need a fast internet connection with a download speed of at least 20mbps to use PetLinx Cloud, you can find out your current speed using SpeedTest.net. You can still use PetLinx Cloud on speeds less than 20mbp but you will experience lag.

For our Desktop editions, we recommend a Windows computer running Windows 7 or later with a minimum of 4GB RAM, and a minimum screen resolution of 1024 x 768. PetLinx requires approximately 1GB of space on the hard drive. The Desktop Single edition can also be run on a Mac running Windows emulation software such as Parallels Desktop.

What sort of technical support do you provide for PetLinx?

Prompt and friendly :-). As long as your subscription is active and fully paid up, we offer unlimited support. If you come across an error whilst using PetLinx, first ensure you have the latest PetLinx update installed (Desktop editions only). If the problem still persists after installing the latest update, or you have a problem installing PetLinx, then you should contact us. You can do this by either using the Technical Support ribbon option in the PetLinx program, or by sending an email describing the problem to our technical support team. We will send back a response as soon as possible.

Email is our preferred method of communication, but you can also use the chat facility on this website or phone us – see our contact page for more information on how to get hold of us.

If you use one of our older desktop editions (PetLinx Desktop version 6 or 5) and your Support and Updates subscription has expired, you will need to renew this first before we will be able to provide support. This can be bought using our Online Store. Please note we no longer provide support for PetLinx 4 or earlier, and those earlier versions are not compatible with the latest versions of Windows; customers still using earlier versions should look to upgrade to the latest version.

Please consult our Support page for further information on support options including video and PDF tutorials.

I am not very computer literate! Will I find PetLinx easy enough to use and do you offer training?

Feedback from our customers indicates that they find PetLinx to be the most user friendly software package on the market! You should have no trouble navigating your way around PetLinx. We have many video and PDF tutorials available and a comprehensive help system to help you find your way around. We’re also happy to arrange a remote support session with you on your computer to show you first-hand how to do certain tasks in more detail.

How can I transfer data from my old software or spreadsheet into PetLinx?

When you subscribe to PetLinx we provide a service to convert your old data across, and in many cases this is free! Our standard service includes converting your customers, pets, vets and pet vaccinations only. Converting other data such as bookings or financial transactions will always incur a charge. Additionally if the data is not “clean” (i.e. requires extra work to get it ready for conversion which may be an issue when converting from a spreadsheet) additional charges will apply. If you email a sample of your database to us we will confirm if it qualifies for the free conversion offer, or provide an estimate for it’s conversion if not.