Switching to PetLinx Software – What to Expect

Cat with glasses in front of laptop

Transitioning to a new software system can be both exciting and challenging. As premier pet grooming, boarding, and dog daycare software, we understand the importance of a smooth transition and are here to guide you every step of the way. Here you’ll learn how to switch to PetLinx software successfully and what to expect while making the transition.

How to Smoothly Transition to PetLinx

Manage the Transition Like a Project

To ensure a successful transition to PetLinx software, approach it as a project initiative. Although it may seem obvious, many transitions are made much more difficult due to a lack of planning. When transitioning to a new tool, allocating personnel, time, finances, and equipment is essential. Neglecting change management and slotting it between other tasks will undoubtedly result in setbacks.

Timing is Everything

Chances are you’re introducing PetLinx software to help you manage a workload you can’t find the edges of. If your employees are overwhelmed with a heavy workload, consider the timing of the switch carefully. Your employees will be more likely to embrace new software if you introduce it at the right time instead of abruptly replacing their familiar tools at the last minute.

Prepare the Ground

Introducing new software involves change, and people generally dislike change, particularly when it comes as a surprise. Before transitioning to PetLinx, communicate with your staff and explain the key benefits of using this new tool on the business. By effectively communicating the advantages, you can alleviate your employees’ concerns or resistance towards the change. Instead, they will be excited about how PetLinx software will benefit them!

Transferring Data

Chances are you’ve got a tonne of current and historical data in your current system, which raises the question, will all that data port across to PetLinx? It sure will! PetLinx converts competitor databases from other software or straight from Excel or CSV files to ensure you don’t lose any important information during the switch.

Keep Rolling

New software rollouts never really end; there will be updates and new functionality, which you’ll need to stay on top of to ensure smooth performance. But luckily for you, PetLinx offers an automatic updating process to ensure you’re always using the latest and greatest version.

PetLinx software - dog sitting on a couch beside a laptop

What to Expect When Transitioning to PetLinx

Zero On-boarding Fees

At PetLinx, we pride ourselves on our pet care software not requiring any lengthy (or expensive!) onboarding process. This benefit stems from our commitment to providing a user-friendly and intuitive platform for pet care professionals. By eliminating the need for onboarding, we save valuable time and resources for our company and customers.


PetLinx’s seamless interface and straightforward functionality enable users to quickly grasp and navigate the system without extensive training. This convenience allows pet care businesses to efficiently adopt our software, streamline their operations, and focus on what they do best: caring for pets. Our emphasis on simplicity and ease of use ensures that our clients can start benefiting from PetLinx software immediately without any unnecessary delays or complications.

Become a Master with Our Written and Visual Tutorials

At PetLinx, we understand that even the most tech-savvy pet care professionals might need a helping hand when operating new software. That’s why we go the extra mile by offering video and written tutorials on our PetLinx software. Providing comprehensive and accessible guidance ensures that our users make the most of our software.


Our tutorials are informative and entertaining, making the learning process an enjoyable experience. Whether you prefer visual demonstrations or step-by-step instructions, we’ve got you covered. With our handy tutorials, you can quickly become a pro at navigating PetLinx, saving time and unleashing your full potential.

Comprehensive Support

Our robust support system encompasses various channels, including email, chat, and a Facebook users’ group, ensuring users have multiple avenues to seek assistance. By offering support through email, we enable users to communicate their queries and concerns conveniently, receiving prompt and detailed responses from our knowledgeable support team. Our live chat feature facilitates real-time interaction, allowing users to get immediate assistance for urgent matters. Additionally, our active Facebook users’ group provide a community-driven support network where users can connect, share experiences, and seek advice from fellow PetLinx users.


This multi-faceted support system ensures that our customers receive timely and comprehensive assistance, empowering them to overcome any challenges they may encounter.

Make the Switch to PetLinx Today

Whether you’re organising your business through a maze of paper or outdated pet care software, it’s high time you switch to PetLinx software. PetLinx is easy to learn but extremely powerful once you master it. From its pet booking portal to the SMS service, there is a host of powerful features you are sure to love. Start your free trial today!