Knowledge Base
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PetLinx Desktop
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Boarding Module
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Daycare Module
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Online Portal (BookMy.Pet)
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Print
Boarding
This tab is only available if you use the Boarding module.
- “Name of Pet Enclosure” allows you to change the word PetLinx uses to refer to the pet enclosures in use at your boarding facility. By default this is set to “Run” but this can be changed to whatever suits your business, i.e. “Unit”, “Pen”, Cage”, etc. The singular and plural words need to be entered, so for example if you choose “Pen” as the singular word then “Pens” will be the plural word.
- “Check In/Outs allowed between” specifies the time range your facility is open for check in and check outs. If you have two time ranges (for example you have two separate morning and afternoon ranges) then tick “And also” and enter the afternoon time range.
- “Default Check In Time” and “Default Check Out Time” are used when a new boarding booking is created, these are the default values that the booking will use for the check in and out times.
- “Charge by number of {Days/Nights/Hours}” allows you to choose whether bookings are charged by the number of days, nights, or hours making up the booking. For example, a booking checking in on January 1st and checking out on January 2nd would be charged at either 2 days, 1 night, or 24 hours, depending on this setting.
- “Charge {x} days on first day if Check In is after {time}” (applies to charging by days/nights only) if ticked, will allow you to select a number of days and a time. If the check in time of a boarding booking is after this time then the first day will carry a charge of the number of days entered. Likewise for the “Check Out” tickbox below this, if ticked and the check out time of a boarding booking is before the selected time then the last day will carry a charge of the number of days entered. Note you can override these charges within each booking.
- “Round partial hours {Up/Down/Do not round}” (applies to charging by hours only) dictates what to do if the hours calculated between check in date and time and check out date and time do not equal an exact hour. You can choose to round up to the next hour, down to the previous hour, or leave the parital hour as it is.
- “Minimum Charge” sets the minimum number of days/nights/hours that a booking will be charged for if it is calculated as being less than that.
- “New bookings book out whole run by default” if ticked will set the “Book Out Whole Room” option on when making a new booking. Bookings with this option set will prevent other bookings being placed in the same run.
- “Create a deposit transaction after booking is created” can be unticked if you do not normally accept deposits for new bookings, otherwise a new deposit transaction will be created automatically upon the creation of each booking.
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